Frequently Asked Questions

Answers about PCH

Find what you need to know about our properties, hours, and how we serve the community.

FAQs

Everything you should know about PCH Hospitality Group and our venues across New Orleans.

Where are your locations?

PCH operates five distinct properties throughout New Orleans. The Swamp, The Beach on Bourbon, Aprés Lounge, Maidstone, and The Ugly Gator each bring their own character to the city. Visit our Portfolio page for details on each venue.

How do reservations work?

Reservations can be made directly through our website or by calling the specific property you wish to visit. We recommend booking in advance for larger groups or special occasions. Each venue has its own availability and policies.

What are your hours of operation?

Hours vary by location and day of the week. Most properties open in the afternoon and operate into the evening. Check the Portfolio page for specific hours at each venue.

Do you host private events?

Yes, we host private events and gatherings at our properties. Our team works with you to create memorable experiences for your group. Contact us directly to discuss your event needs and available spaces.

Is there a dress code?

Dress codes vary by venue and occasion. Most of our properties maintain a casual to smart casual standard. We recommend checking with your specific location or contacting us for details about your visit.

Need more help?

Reach out to our team directly for questions we haven't covered.